DOE Lessons Learned Information Services Catches the Eye of Corporations and Educational Institutions
Since the Department of Energy (DOE) Corporate Lessons
Learned Information Services (LLIS) was put into production
in 1995, several commercial companies and educational
institutions have been very interested in using the
DOE system within their own organizations. Companies
that have received copies of the Lessons Learned Database
include Motorola, Sprint, Marathon Oil, and others.
Spokespersons from these organizations indicate there
is significant value-added to having a lessons learned
program and consider DOE's implementation an excellent
starting point for their own systems.
Within DOE, Lessons Learned programs have been instrumental
in aiding training and work planning organizations
to improve the knowledge and work performance of DOE
workers and managers. Many DOE sites have robust internal
Lessons Learned programs and dedicated Lessons Learned
program managers or advocates. Lessons Learned programs
are an important component of ISM in that they feed
back learned experiences and good practices into the
overall work process while warning organizations of
adverse work practices or experiences. The results
include improved safety performance, reduced worker
injuries and exposures, and reduced property damage.
The LLIS is a direct result of implementing DOE Lesson
Learned Standard (DOE-STD-7501-99), to facilitate
the collection and dissemination of lessons learned
from all DOE facilities. Several site contractors
provide the bulk of lessons learned and include Hanford,
Los Alamos National Laboratory, the three Oak Ridge
Sites, and Bechtel Nevada. All DOE sites are encouraged
to provide their Lessons Learned to the DOE Community
via a Web-based form available at http://www.hss.energy.gov/SESA/Analysis/DOEll/index.asp.
Information components of the DOE Corporate LLIS
include, but are not limited to, the following technologies:
- Lessons Learned website/portal
- general information source which also provides
access to the Corporate Lessons Learned Database.
The Lessons Learned Portal is currently part of
the DOE My ES&H Page and has been implemented using
a best-of-breed commercial portal product.
Lessons Learned web-based database - A Microsoft
Access database that allows registered users to
access Lessons Learned provided by DOE sites.
- Lessons Learned list server
- an automatic email distribution of Lessons Learned
to a list of 538 people. Lessons Learned are predominately
input via a web-based form.
- Site Lessons Learned websites
- web linkages (URLS) from the DOE Corporate Lessons
Learned web site to DOE sites that have Lessons
Learned programs available on the Internet.
The original lessons learned database began as a
Lockheed Martin project at Oak Ridge to provide site-wide
lessons learned. The database was recognized by Headquarters
personnel as a worthwhile model and subsequently moved
it to DOE Headquarters to become today's DOE Corporate
Lessons Learned database. In December 2000, the Headquarters
Lessons Learned program sponsoring organization was
merged with the Office of Oversight. At that time,
the Environment, Safety, and Health (EH) Office of
Information Management (OIM) accepted the task of
maintaining and updating the Lessons Learned portal
and database to ensure current lessons learned are
captured and disseminated to the DOE Community. Today,
the Office of Oversight is the primary sponsor with
EH OIM supporting the Information Technology needs
Future enhancements to the LLIS and other Lessons
Learned activities include converting the Lessons
Learned listserver to a Lotus Notes application, enhancing
the Corporate Lessons Learned database, and integrating
the LLDB with the future EH Data Warehouse project.
Also, Bruce Breslau, Office of Oversight, indicated
that the LL Working Group has completed a first draft
of an IEEE standard for Lessons Learned programs.
Members of this group include DOE Headquarters personnel,
Nevada Test Site office, Hanford, Westinghouse, Safety
Management Solutions, Nuclear Regulatory Commission,
Institute of Nuclear Power Operations, George Washington
University, Texas Utilities, Colonial Pipeline, and
others. The members will also meet in March to discuss
the standard before submitting it to the IEEE committee.
From the ongoing activities and interest of outside
organizations, it is important to note that DOE is
considered a leader in the lessons learned area and
continues to improve its internal program. Further
successes of the DOE Lessons Learned program are strongly
dependent on participation by its members and DOE
continues to solicit that active participation. A
strong Lessons Learned program is crucial to fostering
a safe work environment for DOE and DOE contractor