General Information
What is the DOE Worker Safety and Health Standards
Response Line?
The DOE Worker Safety and Health Standards Response
Line, established in 1992, is a service that responds
to questions DOE, DOE contractor, and DOE subcontractor
personnel regarding DOE-adopted and -prescribed standards
and directives. These responses may not represent
official OSHA policies.
What are the objectives?
1. Identify or clarify a standard or regulation applicable
to a specific work situation.
2. Provide information on recent changes in standards
and directives.
3. Identify any unique DOE requirements regarding
particular health and/or safety issues.
May I ask anything?
Questions regarding clarification of worker safety and health
requirements will be answered. Official interpretations of Federal
Rule 10 CFR 835 "Occupational Radiation Protection"
or Federal Rule 10 CFR 851 “Worker Safety and
Health Program” cannot be provided by the Response
Line. Such requests should be submitted in writing
to DOEs Office of the General Counsel, Washington,
DC 20585. Questions concerning technical clarification
or applicability of 10
CFR 835 or 10 CFR 851 that are not considered requests
for formal interpretations will be accepted by this
line. Please exhaust your reference material and the
previous DOE responses on the web before calling the
Response Line. Employees with document requests, complaints,
and emergency situations should not call the Line.
How and when will I receive an answer to my question?
Responses are generally simultaneously emailed to
the caller and the callers Field Office contact. Upon
request, they will be mailed. Precedented inquiries
(response is in existing policy documentation) are
generally answered in 7-10 working days. Unprecedented
inquiries (response is not in existing policy documentation)
may take as long as 4-8 weeks because of policy development
and review.
How do I contact the Response Line?
The Response Line may be contacted by calling (800) 292-8061.
Voice mail is operative 24 hours a day. You should
also "submit questions"
through this Web site.
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